Our Workplace

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A great place to work.

CarMax provides a welcoming, energetic and rewarding workplace where respect, wellness, and development opportunities help Associates turn jobs into careers.

Our value is in our people

CarMax has always known our Associates are our most important asset. As President and CEO Bill Nash puts it: “CarMax is unique and different from other automotive retailers because of our incredible associates. In fact, the success of our company is due to our associates. They are extremely passionate about providing the honest and transparent car buying experience every customer deserves.”

We take care of our Associates by offering a comfortable work environment, and provide a broad array of benefit programs, wellness activities, training, rewards, recognition, and the flexibility to balance work/home commitments to foster the well-being of our Associates and their families.

Interested in a career at CarMax?

Training and Career Growth

Developing our talent

CarMax is a dynamic growth company where learning and development are embedded in our culture. We always have new stores, new associates, and new ideas for making CarMax a great company to work for. The training resources we provide are anything but “one size fits all.” They span various types and methods of learning, from individual plans, to one-on-one mentoring, shoulder to shoulder, online courses, and beyond.

In fact, CarMax annually appears on Training magazine’s “Train Top 125” companies list. Interested in learning more about our development opportunities?

Plus a Tuition Assistance Program, Technician Training Reimbursement, and a Service Operations Scholarship Award Program further assure that the opportunity to advance and grow through learning is a realistic and attainable goal for our Associates.

More about careers at CarMax


A healthy outlook on having a life and making a living

The impact of jobs and benefits like those enjoyed by CarMax Associates is felt not only at home, but throughout the community, because happy, healthy Associates contribute in turn to a flourishing community. To that end, CarMax urges Associates to achieve a balance between their personal and work lives, encouraging everyone to take time away for rest, relaxation, and personal needs with paid time off options that include holidays, vacation and sick time, personal days, and time away.

CarMax is also there to offer help when it’s needed, with programs like Disaster Relief, paid Short-term disability, Adoption Assistance and we’re proud of a policy that extends medical benefits to our Associates’ domestic partners regardless of gender.


How we define wellness

Physical fitness, nutrition, finances, and even emotional health are all part of an overall work-life balance that CarMax encourages its Associates to find. We offer a wide range of initiatives that not only promote our Associates’ overall wellness at work and at home, but that also demonstrate CarMax’s commitment to addressing issues of wellness—ranging from smoking cessation to weight management—. Our programs include:

  • On-site health fairs at every location, where Associates can learn, and be advised, about health indicators like weight and cholesterol.
  • Teladoc lets associates talk with a doctor anytime, anywhere.
  • Weight Watchers partnership with a subsidy and incentives for attaining weight goals.
  • Tobacco-free workplace policy and cost-free tobacco cessation program for all associates, and spouses or domestic partners.
  • Beginning Right program for expecting moms.

A culture of inclusion

By committing to diversity, we are committing to welcoming, respecting, and celebrating the unique talents of our Associates, customers, and communities.

To us, diversity is not just about race, color, gender, or religion; diversity is the celebration of all people and their individual talents. We want to embrace new ideas and new ways of thinking to maximize the potential of our organization.

“Our journey of diversity is to have it woven into the fabric of our Company,” says Assistant Vice President of Human Resources Services Kim Ross. “Inclusion and diversity is truly the backdrop of everything we do. We have a culture and practices in place to ensure that people of all walks of life are welcome.”

By respecting the qualities that make our customers and Associates unique, we offer a car-buying experience that is unique—and a work environment you won’t find elsewhere.

Our diversity policy

A Rewarding, Enjoyable Workplace

Our culture of celebration and fun

At CarMax, teamwork is one of our core values. We celebrate and reward our successes as individuals, but also as store teams, as regional teams, and as a Company. That’s why many Associates refer to their co-workers as a second family and 85 percent say there is a “family” or “team” feeling here. Just some of the ways we build and maintain this culture include activities built around celebrating and rewarding our achievements. For example, CarMax recognizes top store Associates through membership in Director’s Club and President’s Club. Each fall, all President’s Club members, along with a guest, are invited to a formal recognition gala in Las Vegas with the senior management team. There are also steak Cookouts hosted by senior executives and fun, Associate-run activities held in recognition of stores where performance is particularly strong.